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Speak with an Online Therapist: A Step-by-Step Guide

Updated January 8, 2025

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2 min read
Speak with an Online Therapist: A Step-by-Step Guide

Mental health is just as crucial as physical health, yet asking for help can sometimes feel like a daunting task. The last thing you need is for booking an online therapy session to add to your stress.

To simplify your mental health journey, we’ve put together this guide to help you navigate the process of scheduling a therapy session online effortlessly, so you can take that important first step toward feeling better.

Still figuring how to start? Start here

Step 1: Begin Your Journey

step 1.jpg
  • Click on "Begin Now" or "Sign Up" to get started.
  • Alternatively, browse our list of providers to learn more about their areas of expertise.

Step 2: Sign Up as a Client

step 2.jpg
  • If you’re looking for professional support, choose "Sign Up as a Client."
  • This will allow you to access the services of our therapists.

Step 3: Create a Personalized Account

step 22.jpg
  • Enter your name, email address, and a password of your choice to set up your account. Ensure it's what you can remember.
  • For a faster process, you can sign up directly using Google, Facebook or Apple.

Step 4: Complete the Preference Form

step 4.jpg
  • After signing up, you’ll be welcomed and prompted to fill out a preference collection form.
  • This step helps us match you with the therapist who best fits your needs.
  • Click "Next" or "Start Matching" to continue.

Step 5: Share Your Concerns

step 5.jpg
  • Use the provided box to describe your concerns or select from the available options that best reflect your situation.
  • You’ll then receive a curated list of therapists who are well-suited to help you.

Step 6: Choose Your Therapy Format

step 6.jpg

Select your preferred method of therapy:

  • Online Video
  • In-Person Therapy
  • Online Audio

Once done, you will receive the notification that your preferences have been saved and can be edited.


Step 7: Review and Book a Session

step 7.jpg

Your chosen provider will appear like this.

Scroll down to look over detailed information about your chosen provider and fill where necessary.

  • Specialties
  • Bio
  • Certifications
  • Spoken Languages
  • Therapy Categories (e.g., Individual, Family, Group)
  • Available Dates and Time
  • Specific Concerns Addressed
  • Modality (Online Video, In-Person, Online Audio)
  • Location, Fee, and Payment Details

Once you’re happy with your choice, go ahead and book your session.

If you're feeling confused or unsure about which type of therapy might be the best fit for you, don’t worry! Our therapy platform provide consultations where you can share your concerns and find the right therapist for you. It’s an opportunity to explore options before you make any commitments.

And if you are unsure if the therapist is right for you, it’s perfectly fine to take your time with it! Take a look at the therapist's bio, their specialties, and the sessions they offer to see if they match your needs. You can also request a consultation session to get a sense of their therapy style.

Easy peasy, right? That's our goal: to make your mental health journey simple and stress-free.

Considering therapy? Start with an Initial Consultation — a low-commitment first step to finding the right support.

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