Find Support forLoneliness and isolationTrauma and PTSDTrauma and PTSD, Anger management, Attachment issues, Loneliness and isolation, Communication problems

TranqBay lists psychologists, counsellors and therapists. Each profile shows their discipline, the concerns they work with, their fees and how they see clients. Before a profile is listed, we check the professional registration or credentials the therapist uploads. Read a few profiles and choose someone whose experience fits what you need.

Online sessions happen by video or audio inside TranqBay, so you do not need another app. You join from your phone or computer at the time you booked. Some therapists also see clients in person; if they do, it says so on their profile and you can choose it when you book.

It is different for everyone. Some people find it helps to talk from the first session; for others it takes a few sessions. You can book the first open time on your therapist's calendar, and you and your therapist decide together how often to meet and for how long.

You pay securely online by card, or by bank transfer in Nigeria. The fee is shown in your currency before you book. You can also pay from your TranqBay wallet, which is where refunds go.

Yes. If your session is more than 48 hours away, you can move it to another open time on your therapist's calendar straight away. Within 48 hours, your therapist has to accept the new time. You can reschedule each session up to 3 times, with no fee. If you cancel more than 24 hours before the session, or your therapist cancels, you get a full refund of the session fee; if you cancel 24 hours or less before, there is no refund. Refunds go to your TranqBay wallet, or back to your card if you booked as a guest. The cancellation policy has the full details.

Your therapist is bound by professional confidentiality and by the privacy laws where they practise, such as Nigeria's Data Protection Act or UK GDPR. Sessions and messages are encrypted in transit and at rest. During sessions booked through TranqBay, the call audio is transcribed automatically while the call runs and checked for contact details being shared or plans to continue therapy outside TranqBay, to protect clients; a TranqBay team member may review a session that is flagged. If your therapist uses AI session notes, the transcript is also used to draft them. Our Privacy Policy explains what we keep and who can see it.

Each therapist sets the length of their sessions, and you see it before you book. Some therapists offer a short first consultation so you can see whether you are a good fit. In your first session, your therapist will ask what brings you to therapy and what you would like to work on.

That happens, and it is fine. You can book a different therapist at any time, and you do not need to give a reason. It can help to read a few profiles and note what felt right or wrong before you choose again.

For many people, yes. Studies suggest online therapy can be as effective as in-person sessions for a range of common mental health concerns, though outcomes vary by individual and condition. You also get the comfort of connecting from your own space with no commute, and many clients find they open up more easily from home.